You may sometimes encounter an error when you check your publication in eScholarship after it has deposited or been published, such as:
Failed to load PDF file. If you recently published or updated this item, please wait up to 30 minutes for the PDF to appear here.
or:
PDF.js vx.x
Message: Invalid top-level pages dictionary error
This means that the PDF of your item is still in queue to be processed by eScholarship. Once it has processed, your PDF should be displayed.
In general it takes 1-10 minutes for an item's PDF to be processed, however large files or PDFs deposited during times of heavy activity, such as when eScholarship ingests data from other systems during the evening and weekend hours, Pacific Time, it could take up to an hour.
If it has been more than 6 hours since you deposited or published an item and it still does not display, please first try opening the eScholarship URL in a different browser or in a Private/Incognito window. If it still does not display, please contact eScholarship Support.