Once a quarter, eScholarship an email containing links to usage statistics reports to administrators and editors, as well as authors with UC email addresses, if there has been any views or downloads of their works over the previous quarter.
How can I view usage statistics?
Usage statistics are available on the Metrics tab, located at the top of every article in eScholarship. You can also view metrics for a unit, series, or journal by adding /stats to the end of a URL (e.g. https://escholarship.org/uc/cshe/stats)
UC authors have a personal author statistics page which is included in their statistics email. The statistics page is always the same and can be bookmarked for future consultation. If you do not have access to your author statistics page, contact eScholarship Support for assistance.
What do the numbers in each column mean?
- View = user only viewed the record in their browser; they did not download the item.
- Download = user downloaded the primary PDF file after viewing the record in their browser (note that these views are not included in the View-only count above).
- Total Requests = Views + Downloads
- % Download = The percentage of total requests that resulted in downloads.
Note: View and download metrics are filtered to prevent over-counting of invalid traffic (e.g. web crawlers, users refreshing the page multiple times, etc.). Given the ever evolving nature of invalid traffic and methods for filtering it out, all metrics in these reports are subject to revision and should be considered approximate.
Can I unsubscribe from the quarterly statistics reports?
Authors can unsubscribe from quarterly notifications by clicking the unsubscribe link. They may also mark that they do not wish to receive email in their eScholarship Submission System profile settings.
Screenshot of eScholarship Submission System "Edit profile" modal; untick the box next to "Receive download and usage counts for authors you authored?" and click "Save Changes" to unsubscribe.
An eScholarship site administrator or journal editor can only be unsubscribed by contacting eScholarship Support. Note that an eScholarship site or journal must have at least one administrator receiving quarterly statistics reports.
Can eScholarship provide identifiable information about who is reading my work and how they were referred?
eScholarship cannot provide identifiable information about readers of eScholarship content, including locations or IP addresses. eScholarship provides administrators limited information about referrals to all content in their eScholarship site or journal, and cannot provide information about referrals to individual eScholarship articles. More information about reports for eScholarship information. See Usage statistics for eScholarship sites and journals (administrators) for more information.
(Authors only) Some of the items I've authored are missing from my report.
Your author statistics report only includes items associated with your email address in the metadata. Your email address is included when:
- the publication was deposited using the UC Publication Management System, where you have also claimed the publication
- your email address was included on the eScholarship submission form to the repository or journal
You may add your email address to previous submissions by navigating to the item and selecting "Manage Submissions." After logging in, locate your item and select the Make Changes button. You will then be able to add your email address. If you are not the author of the article, contact the eScholarship journal editor or eScholarship department or research unit site administrator to ask that your address be added; their information should be in the "Contact" page for their site.
If the above method does not work, or you need usage information right away, you can view the current access statistics by clicking the Metrics tab that appears above your item on eScholarship.